The best wireless headsets for business calls
Jabra Evolve2 55
$349
Poly Voyager Focus 2
$199
The headset is one of the most neglected purchases in a remote or hybrid work setup. People spend $1,000 on a phone for their desk and $25 on the thing that determines how they sound on every call. We tested seven wireless headsets over the past year as primary devices on calls that ran four to six hours daily.
Our picks
Our pick: Jabra Evolve2 55
The Evolve2 55 has a 10-microphone array that isolates voice from background noise better than anything else we tested. In an open-plan office during a busy afternoon, on a call from a coffee shop, from a hotel room with street noise below - in all of those conditions, people on the other end of calls consistently heard us clearly without us needing to move to a quieter location.
Battery life is 36 hours. The design is mono (one ear), which is standard in professional business headsets because it lets you stay aware of your physical environment while on a call. Connect via Bluetooth or the included USB dongle - it works with every VoIP platform we tested without any special pairing.
Flaws but not dealbreakers: $349 is a lot. It is mono, which some people find uncomfortable if they are used to stereo headphones. And the carrying case, while included, is bulkier than necessary.
Budget pick: Poly Voyager Focus 2
At $199, the Poly Voyager Focus 2 is the right call for home-office workers in quieter environments. Active noise cancellation, 19 hours of talk time, and a microphone that performs well in controlled settings. In a genuinely noisy environment, it falls behind the Jabra - we noticed the gap during coffee shop calls. In a home office with a closed door, the difference is minimal.
Best for Microsoft Teams: Jabra Evolve2 65
If your team runs on Teams, the Evolve2 65 ($349) has a dedicated Teams button that answers calls, manages muting, and controls meetings without switching application windows. For heavily Teams-dependent workflows, the workflow improvement justifies choosing it over the 55.
What to avoid
Consumer earbuds - AirPods, Galaxy Buds - are built for personal use, not extended VoIP calls in variable environments. We have been on the receiving end of enough AirPod calls from noisy locations to know the difference is audible. Gaming headsets have microphone quality that varies too much across brands and are not designed for an eight-hour workday.
Frequently Asked Questions
Senior Staff Writer
Alex has covered telecom, smartphones, and business communications for eight years. Before DeltaThree, he tested gear for a carrier trade publication and ran the wireless desk at a consumer tech site. He pays his own phone bill.
